The leading global professional services organization, Ernst & Young Global Ltd. (EY) U.S. employees’ paycheques were accidentally reversed by the payroll provider ADP.
The salary was erroneously reversed on EY’s July 15 payroll impacting the US employees. The company was working urgently with ADP to fix the error.
This has affected all of its roughly 55,000 US employees. An EY Canada spokesperson confirmed the issue was limited to the U.S., and none of its Canadian employees were affected by the payroll error.
Allyce Hackmann, ADP, Inc’s vice-president of public relations wrote, “We have resolved the error and have completed processing with our banking partners.”
“All transactions are expected to process by end-of-business-day [Tuesday]”, Allyce Hackmann added.
ADP said in a statement, “We can confirm that we experienced an error that caused a payment reversal for a group of US employees of one of our clients. We understand the urgency of this issue and our team is working swiftly to resolve this to ensure employees receive their pay as quickly as possible.”
Ernst & Young said, “Our payroll vendor erroneously reversed EY’s July 15 payroll impacting our US employees and we are urgently working with them to correct the error.”
“Late fees, penalties, or other charges they may have incurred as a result of this error will be covered,” the accounting firm Ernst & Young Global added.
The company wrote to employees, “Please accept our sincere apology for the inconvenience.”
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