An American multinational fast food chain, McDonald’s Corporation and Accenture have announced an expansion of their strategic partnership to help McDonald’s to enhance the digital capabilities of its employees.
Moreover, This partnership will help support McDonald’s technology strategy which aims to leverage scale and unlock greater speed and efficiency for customers, restaurant teams, and employees.
Accenture will help train and support McDonald’s global workforce by using Accenture’s learning and development programs, online training courses, and boot camps for emerging talent to ensure the workforce has the AI, data, and edge computing skills needed in the digital era.
Brian Rice, executive vice president and global chief information officer, at McDonald’s, said, “Accenture’s deep understanding of our business, our industry, and of course technology, will allow us to leverage the full potential of the cloud and generative AI solutions by implementing advanced practices to quickly leverage those technologies as well as to nurture and empower the talent within our organization.”
“Lifelong learning and digital upskilling are at the heart of our culture and long-term growth plans – and embedding this across our workforce will enable greater business agility and performance”, Brian Rice added.
Julie Sweet, chair and CEO, of Accenture, said, “This new work will be a leading example across industries of innovating with tech data and AI at the core, across the cloud continuum, all the way to the edge.”
“And doing so in a way that keeps their people in the forefront, building the skills they need to meet and delight their customers in new ways every day”, Julie Sweet added.
The strategic partnership will leverage the latest edge technology and apply generative AI solutions across its restaurants worldwide to improve operations as well as customer and crew experience.
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