Redefining the Role of Future CHROs in Hybrid Work Model
In the context of emerging Hybrid Work Model, wherein employee centricity has taken precedence over all other parameters which were hitherto considered as vital for organizational survival and growth, the role of CHROs no doubt will need to be redefined unearthed, not just by reinventing a fancy jargon or reimagining yet another falsehood.
The role of Future CHROs therefore needs to stem from the fundamental belief that genuine care and concern for employees is the only way forward sustaining inclusive growth amidst emerging competitors.
Safety (psychological) First: While employee well-being is going to be the primary driver of building a culture of competence, ensuring psychological safety of employees continually will be the key differentiator
Growth Mindset: Upgrading skill sets of employees on a continuous basis no doubt is vital for organisational survival, but a specific thrust to develop a strong growth mind amongst the key employees will definitely accelerate organisational growth.
Voice of Employees: Capturing the voice of employees in true spirit, designing action agenda without any pre-conceived notion, and executing the initiatives agreed upon relentlessly will be the acid test for shaping an employee-centric organisational culture.
Knowledge-Driven: Encouraging decision-making processes based on knowledge being brought to the table and not instructions/ orders from the top of organisational hierarchy are yet another dimension which is likely to emerge in the hybrid workplaces and if handled effectively can result in the disproportionately higher economic outcome. Ensuring knowledge transfer across the organisation will ensure further value add.
Trusting Relationships: Building trusting relationships, especially between the manager and his/her team members will go a long way wherein the organisation celebrates its employees’ growth.
“The good life is built with good relationships.” – Robert J Waldinger. So is good organisational life, if CHROs unearth their new role encompassing the above five principles.
