State Bank of India (SBI) has announced the recruitment of 13,455 junior associates, marking one of the largest hiring efforts in the banking sector.
The move aims to enhance customer experience at SBI branches across 35 states and union territories, reinforcing the bank’s commitment to service excellence and workforce expansion.
State Bank of India: Strategic Workforce Expansion
SBI’s latest recruitment drive is part of its broader strategy to fill vacancies across its extensive branch network.
The bank, which currently employs over 236,000 professionals, is focused on strengthening its human resource capabilities through structured skill development programs aligned with evolving functional and technological requirements.
SBI Chairman C.S. Setty highlighted the significance of this hiring initiative.
He stated, “Our total recruitment across categories is about 18,000 people, out of which around 13,500 will be clerical recruitment, 3,000 will be probationary officers and local-based officers.”
C.S. Setty added, “As we onboard this new talent pool, we aim to strengthen our human resource capabilities.”
Selection Process and Training Programs
The recruitment process involved preliminary examinations held in February and March 2025, followed by main examinations in April 2025.
Candidates underwent a rigorous and transparent evaluation, ensuring that the best talent was selected for appointment.
Newly recruited junior associates will receive structured training, focusing on:
- Customer service enhancement
- Digital banking operations
- Financial product knowledge
- Regulatory compliance and risk management
Impact on SBI’s Banking Operations
With 22,937 branches spread across 17 circles, SBI’s workforce expansion is expected to streamline banking operations and improve service delivery.
The bank’s home loan portfolio has already surpassed ₹8.3 lakh crore, and its deposit base stands at ₹53.82 lakh crore, with a CASA ratio of 39.97%.
By onboarding junior associates, SBI aims to:
- Reduce customer wait times
- Enhance personalized banking services
- Strengthen digital banking support
- Improve overall operational efficiency
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