India is poised to become a global hub for Global Capability Centres (GCC), with projections indicating that these centres will employ 1.9 million people by 2030.
This growth reflects India’s increasing prominence in the global business landscape and its ability to attract top-tier companies from around the world.
GCC Ecosystem: Current Landscape and Growth Projections
As of 2024, over 450 of the Forbes Global 2000 companies have established GCCs in India. These centers employ around 1.3 million professionals.
Cities like Bengaluru and Hyderabad are leading the way, hosting a significant number of these centres.
Bengaluru alone is home to over 285 GCCs, employing more than 560,000 professionals.
Hyderabad follows with over 110 GCCs, employing more than 190,000 professionals.
The ANSR Q3 GCC Report highlights that India is expected to host over 620 new GCCs by 2030. This represents a nearly 40% increase from the current number.
This growth is driven by India’s robust service provider network, skilled workforce, and supportive government policies.
The report also notes that 45% of these GCCs have expanded their presence across multiple cities with multi-centre operations.
Key Sectors and Focus Areas
The BFSI (Banking, Financial Services, and Insurance) sector leads GCC operations in India, followed by manufacturing and retail/CPG (Consumer Packaged Goods).
Digital technologies are a top priority, with 85% of GCCs engaged in digital commerce initiatives. Additionally, 90% of GCCs are focusing on AI, ML, and data analytics.
Cybersecurity and cloud capabilities are also emphasized, supported by India’s skilled talent pool and industry leaders like Infosys, TCS, and Wipro.
Non-metro cities like Ahmedabad, Vizag, Coimbatore, and Trivandrum are gaining traction as preferred locations for GCCs due to lower operational costs and untapped talent pools.
These cities offer a conducive business environment and are becoming attractive alternatives to traditional hubs like Bengaluru and Hyderabad.
The report highlights the importance of regional collaborations in accelerating innovation and leading in emerging technological advancements.
Over 60% of the Forbes Global 2000 GCCs in India originate from North America, followed by Europe.
These collaborations help strengthen India’s role as a global innovation hub.
They also foster a close-knit environment for companies to build their teams while tapping into emerging technologies.
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