Wednesday, October 29, 2025
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Air India to introduce new appraisal system for non-flying staff

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A fully owned subsidiary of Tata Sons, Air India will introduce a new appraisal system for non-flying staff.

Air India CEO and MD Campbell Wilson said in his weekly message to staff, “Rise.AI will introduce a fair, transparent, and completely digitised appraisal system, with clearly defined job descriptions and specific performance goals so that all our staff knows what is expected of them and what they must deliver on.”

In an email sent to the employees, he said, “Reiterated the objectives laid out under the flagship programme Vihaan.AI.”

The Airline has recently revised the job contracts for non-flying staff with a retrospective effect from 1 April.

The changes are as per the market standards and promote efficiency. The airline has recently introduced a performance-linked variable pay component.

Chief executive officer (CEO) and managing director (MD) Campbell Wilson said, “The new grades and designations have been arrived at after a comprehensive formal job evaluation to assess the size and complexity of each role, which have then been benchmarked against external companies so that the grade and associated compensation is aligned with market standards.”

“This variable component will be directly linked to both the company’s and each individual’s performance in a financial year, and will be based on clearer job descriptions that provide well-defined goals, KPIs (key performance indicators), and accountabilities,” he added.

Recently the airline has provided relaxation in the leave policy for retiring employees. Earlier, Air India revised its privileged leave Policy for employees effective April 1. The airline was revising its policy for the next financial year including for both permanent and full-term contract staff.

As per the earlier reports, Air India’s Chief Human Resources Officer Suresh Dutt Tripathi said, “We are reviewing our leave policy comprehensively to align it with the prevailing market practices.”

“As a part of that process, Privilege Leave (PL) limit accumulation and encashment are being revised,” Suresh added.

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Sheenu Pradhan
Sheenu Pradhanhttps://sightsinplus.com/
Sheenu Pradhan, Editor Content, SightsIn Plus. She has over 8 years of experience in human resources. Prior to this, she has been associated with Wictor Chemicals India, Wipro, and Shakti Plas Industry.